Card Usage & Management
View full card number/CVV, modify billing address, freeze/unfreeze, and delete card operations.
29 articles
What is a CVV code? How can I view it?
How do I view my card's default currency?
How do I view my MPChat cryptocurrency card number?
Where can I find the CVV / CVC / Security Code of my virtual card?
How do I view the full card number and expiration date?
Where are the three digits from the "back of the card" located?
What should I do if my card is locked due to multiple incorrect password/CVV entries?
Can the cardholder name be changed after card activation?
How do I change my card's billing address?
How to set remarks or labels for your cards?
I have multiple cards. How can I distinguish between them?
Can I change the name on the card?
I no longer want to use this card. Is there a fee for deleting or canceling it?
Will the money in the card be refunded if I cancel it?
How much is the fee for deleting or canceling a card?
I have several cards; can I customize the display order?
How do I organize too many cards? How can I put my most-used card at the top?
How do I drag and drop to adjust card positions and sorting?
How do I delete my MPChat cryptocurrency card?
Is freezing a card permanent? Can it be unfrozen?
Why has my card number changed? / Why is my card balance showing 0? (System Upgrade Notice)
How do I view my transaction statement?
What should I do if the card is locked due to continuous wrong password/CVV input?
What should I do if the card cannot be used for payment due to multiple wrong inputs of the expiry date or security code?
What should I do if Alipay prompts a "Risk Warning"?
How to bind MPCard to Alipay?
How do I link my U-Card / Virtual Card to Alipay or WeChat Pay?
Asia Elite Card WeChat Linking Guide: Supported Versions & Why WeChat Pay HK Fails