Card Usage & Management
View full card number/CVV, modify billing address, freeze/unfreeze, and delete card operations.
55 articles
What is a CVV code? How can I view it?
What is the card validity period format when linking a card to a third-party payment platform?
Can't find the cards you've applied for? Swipe left to see all the cards under your name.
Can't find the cards you've applied for? Swipe left to see all the cards under your name.
How do I view my card's default currency?
How do I view my MPChat cryptocurrency card number?
Where can I find the CVV / CVC / Security Code of my virtual card?
How do I view the full card number and expiration date?
Where are the three digits from the "back of the card" located?
What should I do if my card is locked due to multiple incorrect password/CVV entries?
What should I do if the card cannot be used for payment due to multiple wrong inputs of the expiry date or security code?
What should I do if the card is locked due to continuous wrong password/CVV input?
Can I set up 3DS security authentication for payments?
Why has my card number changed? / Why is my card balance showing 0? (System Upgrade Notice)
Can the cardholder name be changed after card activation?
How do I top up my card after activating it?
How do I change my card's billing address?
How to set remarks or labels for your cards?
I have multiple cards. How can I distinguish between them?
Can I change the name on the card?
I no longer want to use this card. Is there a fee for deleting or canceling it?
Will the money in the card be refunded if I cancel it?
How much is the fee for deleting or canceling a card?
I have several cards; can I customize the display order?
How do I organize too many cards? How can I put my most-used card at the top?
How do I drag and drop to adjust card positions and sorting?
How do I delete my MPChat cryptocurrency card?
Why is my card showing a blank screen/it's stuck on loading and I can't see any information?
Understanding Card Transaction Statuses: Declined, Authorized, and Settled
What Does "Authorized" Mean? How Long Until It Settles?
What to do if money keeps being automatically deducted from my card? (A guide to checking and blocking accounts)
Is freezing a card permanent? Can it be unfrozen?
How do I view my transaction statement?
What should I do if my account is locked due to too many incorrect password or verification code attempts?
How to add your MPChat cards to Google Pay (Cloud, Flash, and Boundless)
How to top up your Revolut account with an MPChat card
How to top up your Wise account with an MPChat card
Why is my MPChat card declined when linking a wallet or topping up? (Troubleshooting)
Which wallets and payment methods can I use with my MPChat card? (Full list)
How to cash in to Maya (Philippines) with your MPChat card
How to deposit to Neteller with your MPChat card
How to deposit to Skrill with your MPChat card
How to add your MPChat card to PayPal as a payment method
Which overseas wallets do not (yet) support MPChat cards? (PayPay, ShopeePay, TrueMoney)
How to add your MPChat card to LINE Pay (Taiwan / Japan / Thailand)
How to link your MPChat card to GrabPay / Grab payments (Southeast Asia)
How to fund GCash with your MPChat card (foreign Visa flow)
How to add your MPChat card to Touch 'n Go eWallet (Malaysia)
How to add your MPChat Flash Card to Apple Pay and your Apple ID
How to bind MPChat virtual card to Alipay and WeChat
Cloud Card WeChat Linking Guide: Supported Versions & Why WeChat Pay HK Fails
WeChat Pay & Alipay international card fees: 3% on transactions over ¥200
How do I link my U-Card / Virtual Card to Alipay or WeChat Pay?
How to bind MPCard to Alipay?
What should I do if Alipay prompts a "Risk Warning"?