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To ensure the safety of your funds, if you enter an incorrect PIN, CVV, or Expiry Date three consecutive times within a 24-hour period, a security block will be triggered by the card issuer, leading to the card being locked.

The system has been temporarily locked, and it can’t be unlocked by yourself.

Please go to the <b>"Support"</b> (or Customer Service) page in the App immediately to contact a live agent and submit a manual unlock request.

To ensure the safety of your funds, if you enter an incorrect PIN, CVV, or Expiry Date three consecutive times within a 24-hour period, a security block will

What should I do if my card is locked due to multiple incorrect password/CVV entries?

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