MPChatHelps

Learn about MPChat and resolve common issues such as account registration, not receiving verification codes, and login anomalies.

Getting Started

Learn about the KYC process, required documents, and solutions for verification failure

Identity Verification (KYC)

View referral commission rules, earnings calculation methods, and withdrawal instructions.

Refer Friends & Earn Commission

Guide for modifying login/payment passwords, binding Google 2FA, and account cancellation.

Account & Security Settings

Update profile photo and nickname, switch system language, clear cache, and check for version updates.

Profile & General Settings

How to top up your wallet via on-chain transfer (USDT) or Binance Pay.

Wallet Deposit

Guide for withdrawing to external exchanges, fee descriptions, and status inquiries.

Withdrawal & Transfer

Learn how to perform free and instant fund transfers between your "Wallet Balance" and "Card Balance."

Funds Transfer

Virtual card application process, opening fee descriptions, and the differences between MPChat cards

Card Application

View full card number/CVV, modify billing address, freeze/unfreeze, and delete card operations.

Card Usage & Management

Merchant declines, insufficient balance, binding failures, and refund issues.

Transaction Failures & Troubleshooting

Chat Features

Friends & Groups

Send Red Packets or internal transfers to friends, and rules for returning unclaimed funds.

Social Payments

Learn more about our End-to-End Encryption mechanism and how we protect your chat privacy.

Privacy & Encryption Principles (E2EE)

Account and card security settings, along with anti-fraud guidelines.

Security Guide

Tutorial for subscribing with MPChat Virtual Card

Service Subscription Tutorial

You can quickly refer to the operation guides for various functions, solve common difficulties by yourself, contact online manual specialists, or submit your valuable suggestions and feedback to us.

Customer Service and Help Center

Explore MPChat's global compliance progress and financial licensing credentials.

Licensing & Compliance

Build MPChat bots and MiniApps: quickstart, auth, errors, polling vs webhook, the full method matrix, MiniApp initData verification, MP differences, and a production checklist.

Developer Guide: Bots & MiniApps

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets and conversations related to your company.

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Track the progress of all tickets related to your company.

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Find guides, answers, and references.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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