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How to reissue a virtual card, fees, and card expiry

Personal-request card reissue is currently unavailable. Read the actual expiry printed on your card; replacement or renewal at expiry follows the issuer’s policy at that time.

Current policy

Personal-request card reissue or replacement is currently unavailable. Do not follow the old paid reissue process.

Card reissue and expiry

Use the expiry shown on your own card, in MM/YY format. For example, 11/31 means November 2031; this is only a format example, not a shared expiry for all cards. The issuer’s policy at that time determines whether the card is replaced or renewed at expiry. Automatic replacement, no fee and an unchanged card number are not guaranteed.

Historical screenshots

The following screenshots document the old interface only. The paid reissue entry and fees shown are obsolete and are not current instructions.

Related fee reference (does not mean personal-request reissue is available): MPChat Card Limits and Fees

🗑️ Want to delete instead of reissue?

If you only need a break, prefer free Freeze. A true delete charges a cancellation/settlement fee; the card-opening fee is not refunded and the card cannot be restored. See:


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