To protect your fund security, when you are binding a third-party payment platform or making an actual consumption payment, if you enter the wrong PIN code, security code (CVV2), or card expiry date 3 times consecutively within 24 hours, it will trigger the safety defense mechanism of the card issuing organization.
System prompt: At this time, your transaction will be rejected, and you will usually receive the following error prompt:
"Failed Attempts consecutively with wrong PIN/CVV2/Expiry Date >3 times within 24 hr"
How to unlock: Once this risk control mechanism is triggered, the card will be safely locked and cannot be restored by yourself. You must go to the "Customer Support" page of MPChat and contact [Online Manual Customer Service] to manually release the risk control for you.
💡 Tips: Before binding a card or making an online payment, please be sure to enter the "Card" page of the App, click "Show" to carefully check and copy the correct card number, expiry date, and CVV information to avoid the card being locked due to multiple wrong inputs.