MPChatHelps

How to top up your wallet via on-chain transfer (USDT) or Binance Pay.

Wallet Deposit

What can I see on the "Wallet" homepage?

Deposit has not arrived / What should I do if my deposit amount is less than 10 USDT?

After a USDT deposit, your wallet displays USD based on the live market rate, so a small difference is normal. This is not a fee or loss.

Why does my wallet USD amount differ slightly from my USDT deposit? (exchange rate explained)

Understand MPChat's Know Your Transaction (KYT) program, ensuring transaction transparency and preventing illegal activities in the digital asset ecosystem.

Know Your Transaction (KYT)

Learn if you can deposit USD or other fiat currencies into your MPChat account. Currently, only cryptocurrency deposits are supported.

Can I deposit USD (or other fiat currencies) into my MPChat account?

Understand the top-up rules for the MPChat wallet.

Top-up （Deposit）Rules

How do I top up (Deposit) my MPChat Wallet?

Learn how to deposit cryptocurrency to MPChat, including network options and minimum amounts for USDT-TRC20. Step-by-step guide included.

How do I deposit cryptocurrency to MPChat?

Learn how to use Binance Pay to top up your MPChat account quickly and easily. Discover deposit limits and fees in our help center.

How do I use Binance Pay to top up my MPChat account?

Learn about the supported currencies and networks for deposits in MPChat, including USDT with a minimum deposit of 1 USDT on TRON.

What currencies and networks does MPChat support for deposits? Is there a minimum deposit amount limit?

Where can I view my top-up records?

Why hasn't my crypto deposit arrived?

If I top up using the wrong chain (e.g., wrong address), can I get it back?

What is the difference between "Transfer" and "Top-up"? Is there a fee?

充值常见问题

Detailed operational steps for on-chain top-up (TRC20) and Binance Pay

Top-up（Deposit） Methods

Find out how long it takes for your cryptocurrency deposit to be credited on MPChat, typically between 30 seconds to 15 minutes.

How long does it take for a cryptocurrency deposit to be credited?

What to do if a top-up hasn't arrived? How to recover assets sent to the wrong chain?

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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