To ensure compliance in platform fund operations and system settlement efficiency, per the strict requirements of MPChat's third-party fund custodian, the minimum deposit per MPChat Asset deposit is currently 15 USDT.
If your deposit has not been credited, please double-check your transfer amount:
Uncreditable: Any single deposit whose actual received amount (after blockchain network fees) is less than 10 USDT will not be recognized or credited by the custodian system. Even if you send 15 USDT, it will not be credited if less than 10 USDT arrives after fees.
Regarding compensation: The MPChat platform cannot provide manual verification, reissue, or compensation for funds that fail to be credited because the actual received amount is below 10 USDT.
💡 Suggestion: Before withdrawing from an exchange or another wallet, send at least 15 USDT and check the network fee (gas fee) charged by the sending platform, so that at least 10 USDT actually arrives at your MPChat deposit address.
Still showing Pending after 30 minutes? See the full troubleshooting guide: Deposit Stuck on Pending? AML/KYT Risk Review Guide.