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Deposit has not arrived / What should I do if my deposit amount is less than 10 USDT?

Deposit has not arrived / What should I do if my deposit amount is less than 10 USDT?

To ensure compliance in platform fund operations and system settlement efficiency, per the strict requirements of MPChat's third-party fund custodian, the minimum single deposit amount for the MPChat wallet is currently 10 USDT.

If you encounter a situation where your deposit has not been credited, please double-check your transfer amount:

  • Uncreditable: Any single deposit of less than 10 USDT (the actual received amount after deducting blockchain network fees) will not be recognized or credited by the custodian system.

  • Regarding Compensation: Please note that the MPChat platform cannot provide manual verification, reissue, or compensation for funds that fail to be credited due to falling below the minimum threshold.

💡 Operation Suggestion: Before initiating a withdrawal from an exchange or another wallet, please carefully verify and reserve sufficient "network fees (Gas Fee)". Ensure that the final actual amount arriving at your MPChat deposit address is ≥ 10 USDT to avoid any unnecessary asset loss.

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