When you encounter an emergency or a problem that cannot be solved by yourself, you can contact our online manual customer service through the following ways:
Customer Service Entry:
Help Center: Mine - Customer Support
Online Consultation: Click to directly access real-time manual chat Customer Service Email: Send an email to the official unique support mailbox [email protected]
Help Center: Click to enter the intelligent knowledge base and search for graphic and text answers to common problems by yourself
X (formerly Twitter) Account: Follow @MPChatApp to get the latest official announcements and interactions
Official Website: Visit https://www.mp.net/ to learn about the latest product information
Contacts: Contacts - Customer Support
Mine: Mine - About - Customer Support
Notifications: MPChat Notifications - Customer Support
Transaction Details: Below the transaction detail information
Tips: In order to speed up the processing, please directly send your "problem description" and "error screenshot" after connecting.