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How do I reset my account password?

Learn how to reset your MPChat account password easily, whether you're logged in or logged out, with step-by-step instructions.

Updated over 3 weeks ago

If the Account is Logged Out:

1.Users can find the login entry point on the Wallet or Account page, enter the Email/Phone Number - click Log In - click Forgot Password - click Next.

2.Select the verification option, enter the new login password. After entering the new password, you need to confirm the password again. Submit the modification once confirmed.

If the Account is Already Logged In:

1.Open the MPChat app, click My > Security Center > Login Password.

2.Click Reset Password > Choose either Email/Phone Number for verification > After completing the verification, enter the new login password. After entering the new password, you need to confirm the password again. Submit the modification once confirmed.

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