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How to View and Change the Phone Number and Email Address Linked to Your MPChat Account

How to View and Change the Phone Number and Email Address Linked to Your MPChat Account

You can view or change the phone number and email address linked to your account in the MPChat app’s Security Center. Before making changes, you’ll need to verify your identity using a passkey.

View Your Linked Phone Number and Email Address

  1. Open the MPChat app and go to Me.

  2. Tap Security Center to view the phone number and email address linked to your account.

Security Notice Before Making Changes

To protect your account and funds, withdrawals, transfers, and sending red packets will be disabled for 24 hours after any of the following actions:

  • Changing or resetting Google Authenticator, your linked phone number, or your linked email address.

  • Changing or resetting your login password.

  • Changing or resetting your payment password.

Before proceeding, make sure this restriction won’t affect any planned transactions.

Change Your Linked Phone Number

  1. Go to Me → Security Center and tap Phone Number.

  2. Tap Change Phone Number, read the security notice, and tap Continue.

  3. On the Security Verification page, tap Verify Now and follow the system prompts to verify your identity using a passkey.

  4. Once verified, select your country or region and enter your new phone number on the Link Phone Number page.

  5. Tap Send and enter the verification code sent to your new phone number.

  6. Tap Link to complete the change.

Change Your Linked Email Address

  1. Go to Me → Security Center and tap Email.

  2. Tap Change Email, read the security notice, and tap Continue.

  3. On the Security Verification page, tap Verify Now and follow the system prompts to verify your identity using a passkey.

  4. Once verified, enter your new email address on the Link Email page.

  5. Tap Send and enter the verification code sent to your new email address.

  6. Tap Link to complete the change.

What If I Haven’t Added a Passkey?

If you haven’t added a passkey, you’ll be prompted to set one up first. Follow the on-screen instructions, tap Passkey (Biometrics), and complete the setup. Then continue changing your phone number or email address.

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