MPChatHelps

Understand MPChat's identity verification process to ensure user authentication, prevent fraud, protect user safety, and comply with regulatory requirements.

What is KYC Identity Verification (Know Your Customer)?

Learn how to complete account identity verification on MPChat with step-by-step instructions for iOS devices. Ensure your security today!

How do I complete account identity verification（KYC）?

Compare what Registered, KYC1, and KYC2 users can do on MPChat — chat, cards, limits, withdrawals, perks. Pick the tier that matches what you need.

MPChat KYC tiers explained: Registered, KYC1, KYC2 and what each unlocks

Complete KYC1 in 3–5 minutes using v1.6.0's OCR-assisted document scanner. Learn what to prepare, the full flow, and how to fix common rejections.

How to complete KYC1 in MPChat (OCR-assisted document verification)

KYC2 unlocks MPChat's highest withdrawal/transfer limits. Learn what counts as proof of address, how to upload, and how to fix common rejections.

How to complete KYC2 in MPChat (proof-of-address verification)

Step-by-step instructions to complete your identity verification

Verification Guide

Find answers and get help from Intercom Support and Community Experts

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