Register and complete Maya’s identity checks and any required account upgrade. Maya’s upgrade guide lists a passport for foreign nationals and requires the relevant selfie and personal information. The card’s issuing country does not by itself establish eligibility for a Maya account.

Use a card that permits the relevant cross-border funding transaction and complete any verification requested. Visa announced foreign-card account funding for Maya in June 2025; availability and card acceptance depend on the channel currently offered for your account.

Open Cash In in your own Maya app and use only a channel actually offered for that account. Maya’s terms say available channels and their instructions are listed in the app or website and may be added or removed.

If a foreign-Visa funding channel is offered and your card is accepted, follow its current instructions, review the total amount, fees, exchange rate and limits, and complete any requested security check. Then verify the result in Maya’s transaction history. If the channel is absent, do not assume an app update or KYC completion will enable it.

Before confirming a foreign-Visa cash-in, check the fee, exchange rate and transaction limit shown by Maya. Review your remaining account limits under Profile → Account Limits. Domestic-card promotions or a general wallet limit may not apply to cross-border funding.

If the transaction requests MPChat card 3DS, the code is delivered to the card’s linked email and MPChat notifications, not SMS. Maya’s own login or identity SMS is separate. If a payment is declined or remains pending, check the actual status and contact Maya or the issuer.

GCash’s current Help Center says cards cannot directly cash in, while Card Link supports eligible card payments to local QRPH merchants. Check each wallet’s rules for the action you need.