Register an eligible TNG eWallet account and complete the required verification. The tourist guide uses mobile verification, a passport and a selfie. Wallet limits depend on the registered phone number and verification; check your own account limit.

The card must support online transactions and 3DS. TNG also warns that some international cards are restricted by issuer, network or regulation. Check that the wallet accepts your MPChat card and the issuer permits this funding transaction.

Open Add Money → eWallet Balance and select the debit-card option. Enter your card details and the amount, review the fee, then complete the requested card verification. Check the wallet balance and transaction history for the result.

Quick Payment and Auto Reload using debit cards are no longer supported. This restriction does not mean those features have ended for credit cards. A saved funding card is not a promise that every top-up or merchant payment will be approved.

TNG’s current fee table lists up to 2.6% for non-Malaysian credit cards; it does not separately specify the rate for foreign debit cards. Review the fee shown for your MPChat debit card before confirming, plus any issuer currency-conversion charges.

Do not confuse wallet capacity with a card top-up limit. Follow the amount and account limits shown in the app. If the card is unsupported or declined, check the actual error and contact TNG or the issuer; changing the menu route or repeatedly retrying does not establish eligibility.

For MPChat card 3DS verification, read the code in the email linked to that card or in MPChat notifications; it is not sent by SMS. A wallet’s own login or identity-verification SMS is a separate process.