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How do I close my account?

Learn how to close your MPChat account easily with our step-by-step guide. Find out what happens to your data and any associated assets.

Updated over 2 months ago

Account Deactivation Steps:

Click My > General > Deactivate Account

Please Note:

  • All cards associated with this account will be canceled.

  • All transaction records will be deleted.

  • Any unwithdrawn assets will be considered voluntarily forfeited.

  • No refunds will be issued after the account is canceled.

  • Grace Period: If you log in within 15 days after submitting the account deletion request, the request will be canceled, and you can continue to use the account normally.

  • Accounts with an outstanding balance cannot be deleted.

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