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How do I complete account identity verification(KYC)?

How do I complete account identity verification(KYC)?

  • Identity Verification: Open the MPChat app, click My > Identity Verification, and complete the information entry.

Fill in basic information such as Country/Region, Surname, Given Name, and Date of Birth. Select the document you wish to use for verification, enter the corresponding document number, and click "Continue" to submit.

  • Click "Continue" to upload your identity document and complete the verification.

  • After the document submission is approved, you need to complete the facial recognition process. Follow the on-screen prompts to perform the required actions.

  • If the review result is "Approved," the identity verification is complete.


Fields shown in "View Verification Info"

After verification, MPChat shows the following fields:

  • Nationality

  • Document Type

  • Document Number

  • Document Issue Date

  • Document Expiry Date

  • Name

  • Date of Birth

  • Gender

  • Residence

  • Detailed Address

  • Postal Code

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