MPChatHelps

Find a bot, send commands, and troubleshoot when a bot does not reply after you tap Start or when you have blocked it.

Getting started with a Bot: commands and chat buttons

Learn how to open a MiniApp, handle the first-time confirmation, and troubleshoot a MiniApp that will not open from a group.

Opening a MiniApp: first-time confirmation and common issues

Tell website previews from MiniApp previews and find out why a working link might have no card or Open button.

Chat link previews: missing cards and Open buttons

Tell a deactivated bot from one you blocked and find out what to do when a MiniApp becomes unavailable.

What happens when a Bot is deactivated or a MiniApp is removed?

Use an existing Bot or MiniApp: start a chat, send commands, open apps, and troubleshoot previews or unavailable services. No coding required.

Using Bots and MiniApps

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Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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