MPChatHelps

MPChat v1.5.0 replaces the 6-digit payment password with a Passkey for login, withdrawal, transfer, red packet, and card actions. Learn what a Passkey is, where MPChat uses it, and how…

MPChat Passkey: hardware-backed account protection that replaces your payment password (v1.5.0)

Step-by-step setup guide: where to start (wallet onboarding or Security Center), the 3-pick-1 security check, the system Passkey sheet, and how to confirm the new credential in your list.

How to add your first Passkey on MPChat (iOS 16+ / Android 14+)

Three Passkey login flows: same-device biometric, cross-device QR with another phone's Passkey, and one-tap 'Continue with Passkey' without typing your account. Plus what every error dialog means.

Sign in to MPChat with a Passkey: same device, cross-device QR, and one-tap login

Withdrawals require Passkey + 2FA (two-step), while internal transfers, friend transfers, red packets, and wallet moves require Passkey only. Step-by-step for every flow plus legacy-account onboarding.

Verify with Passkey for MPChat fund flows: withdrawals, transfers, red packets, internal moves

Every card-management action on MPChat is now a single-step Passkey verification: apply for a new card, view full card number and CVV, freeze, unfreeze, delete. Includes the temporary card-lock exception.

Verify with Passkey for MPChat card actions: apply, view full PAN/CVV, freeze, unfreeze, delete

Reset your Passkey via Sumsub face liveness check. Three constraints to know: KYC must be done, max 10 attempts/day, 24-hour withdrawal cool-down after reset. Full step-by-step plus failure recovery.

How to reset your MPChat Passkey: Sumsub face liveness, KYC required, 24-hour withdrawal lock

Common Passkey error messages on MPChat and exactly how to fix each: unsupported device, Passwords app missing, system sheet closed, account-not-found, face-liveness rejected, daily limit, cross-device QR timeouts.

MPChat Passkey troubleshooting: device unsupported, Passwords app, face liveness failed, login errors

Why MPChat v1.5.0 retires the 6-digit payment password, what stays the same (balance, KYC, 2FA, existing cards), the legacy-account onboarding wording, and what happens if your phone cannot meet the…

MPChat v1.5.0 upgrade: why a Passkey is mandatory and what changes for existing users

Passkey

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