⚡ Quick answer
Even after a Cloud Card or Boundless Card is added to Apple Pay or Google Pay, tap-to-pay at a POS terminal is not supported in 17 countries or regions, including mainland China, the United States and India.
A successful add does not mean the card can be used everywhere. This article covers in-store POS tap-to-pay only.
📖 After adding Apple Pay or Google Pay, where is in-store POS tap-to-pay not supported?
Adding a card to a phone wallet and paying at a terminal are two separate steps. For the Cloud Card (VISA virtual card · BIN 45659910) and the Boundless Card (VISA physical card · BIN 45659910), transactions are still subject to the card's region restrictions.
The list below shows where POS tap-to-pay is not supported for now. The list can change with policy. The card product notes and official announcements are authoritative.
🌍 Countries and regions where POS tap-to-pay is not supported
Even after the card is added to Apple Pay or Google Pay, tap-to-pay at a POS terminal is not supported in:
Country / Region | Country / Region | Country / Region |
Mainland China | United States | Bangladesh |
Belarus | Cuba | India |
Indonesia | Iran | Iraq |
North Korea | Morocco | Nepal |
Russia | Sri Lanka | Syria |
Turkey | Ukraine | — |
This list applies to Cloud Card and Boundless Card. A region that is not listed is not a guarantee that a payment will go through. The live authorization result is final.
❓ FAQ
Why can I add the card but still not pay?
Adding the card to a phone wallet and paying at a terminal are two separate steps. A successful add does not mean the card can be used in every region. The transaction is still subject to the card's region restrictions.
Does this restriction also apply to online payments?
This article covers in-store POS tap-to-pay. Payments on a website or in an app must still meet the card's other usage conditions, and the live authorization result is final.
What should I do if the payment fails?
If you have confirmed that the failure is caused by this region restriction, use another payment method. If the reason is unclear, check the transaction history in the app, or contact in-app live support for help.
📚 Related articles
ℹ️ Scope
This article applies to Cloud Card and Boundless Card. The latest region list in the card product notes and official announcements is authoritative.