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Why do I have USDT in my wallet, but it says "insufficient balance" when I try to transfer funds or send a Red Packet?

Why do I have USDT in my wallet, but it says "insufficient balance" when I try to transfer funds or send a Red Packet?

Updated over a month ago

Please note that assets on the Wallet page are divided into two categories: Wallet Assets and Card Assets. "Wallet Assets" are distinct from "Card Assets."

  • Asset Usage: Red Packets and transfers between MPChat friends use the balance from your Wallet Assets by default.

  • Solution: This happens because there is no balance in your Wallet Assets. We recommend using the "Transfer" (Internal Transfer) function to move funds from your Card Assets to your Wallet Assets.

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