⚡ Quick summary (TL;DR)
Multiple links: a message may show a preview for just one link. You can still open other valid text links directly.
MiniApp links: if the card shows Open, tap it to enter the app.
Text link only: a card may be missing if the preview fails to load or the bot that sent the message disabled previews.
📖 Overview
When a message contains a URL, MPChat may show a preview card underneath so you can tell what you are about to open. Here is when a card appears, what it looks like, and what happens on failure.
1️⃣ Which link gets a card
If a message has several links, it may show just one preview card. Tap any other valid text link directly to open it.
🧩 MiniApp cards vs ordinary links
If a MiniApp card shows Open, tap it to enter the app.
Ordinary website cards have no Open button and no MiniApp-specific icon.
🖼️ What appears on the card
Optional image: if there is no suitable image, no empty placeholder is reserved.
The card may show a site or app title.
The description and display length depend on the link and client.
🔎 Why does the link work without a card?
A bot can turn off previews for a message it sends. This hides both website cards and MiniApp cards with an Open button. If there is a valid text link in the message, tap it directly. If the MiniApp link also fails, check the ways to open a MiniApp.
⏳ Timeouts, errors, and fallbacks
If the preview times out or fails to load, you may only see the text link. You can still tap it if the link is valid.
If a site supplies incomplete preview information, the card may show only some details.
If the image fails: ordinary links may use a default image or hide it; MiniApps may show the app’s default image.
💬 Still have questions?
Reach us through in-app customer support in the MPChat App. Support will never ask for your password, verification code, or passkey.
This article is help-centre reference. Labels and entry points follow what the App shows.